Felicia Batts, MPH - Director of Care Integration
Director of Care Integration
Felicia Batts has over 25 years of health care experience working within various sectors of the health care industry, including government, ambulatory care, nonprofit and private sectors. For the past 15 years, she has worked in federally qualified community health centers overseeing research studies, quality improvement programs and strategic initiatives focused on Population Health Management. She is an experienced Senior Leader currently serving in the capacity of Director of Care Integration at the Fresno American Indian Health Project overseeing the COVID 19 Surveillance Program and leading Strategic Projects.
She has previously consulted at a national level with the Health Resources & Services Administration as a national cultural competency trainer and with The Joint Commission as a Project Advisor to the “Hospital, Language and Culture Project”. At a state level, she has worked with California’s Children and Families Commission’s Diversity and Equity Project. Ms. Batts has also worked for Community Hospitals of Central California – Diabetes Care Center; the Fresno County Human Services Agency – Communicable Disease Division; Health Net of California – Quality Improvement Specialist & Cultural & Linguistic Services Specialist; and the University of California–San Francisco – Associate Director.
Ms. Batts is a certified Communications Trainer with the Institute for Healthcare Communications and received the “Transcultural Healthcare Award” from the National Perinatal Association for her work in the field of cultural competency in 2004. Ms. Batts obtained a Bachelor of Science degree in Health Science, with an option in Health Care Administration and a Master of Science degree in Public Health, both from California State University of Fresno.
“As a member of the FAIHP team and as a community member I enjoy nothing more than serving the Native Community.”
Neredia Boyle, MPH - Health Education Manager
Health Education Manager
Nereida continues her role as a Health Educator with the Family Spirit Program while now overseeing the Health Educator I team. Raised in Dinuba, CA, she later moved to Fresno to pursue her education, earning a dual Bachelor of Arts in Sociology and Chicano & Latin American Studies with a Minor in Spanish, followed by a Master of Public Health from Fresno State.
With professional experience in community development, chronic disease management, and health education, Nereida brings a wealth of knowledge and dedication to her work. She holds certifications as a peer educator for the Diabetes Empowerment Education Program (DEEP) through the University of Chicago and as a lifestyle coach for the National Diabetes Prevention Program (NDPP) through the CDC.
Nereida continues to lead and coordinate the Family Spirit Home Visiting Program, offering culturally tailored support to families. In her free time, she enjoys cooking, exploring the outdoors, and spending time with her husband and three children.
Natalie Madrigal - Health Educator I
Health Educator I
Natalie Madrigal is a Health Educator I with the Family Spirit program under the Care Integration team at FAIHP. Born and raised in Fresno, California, she is passionate about community health and education. Natalie earned her degree in Psychology with a minor in Public Health Sciences from UC Davis and brings experience in health education, particularly in chronic disease self-management.
With a strong eagerness to contribute and learn, Natalie is excited to engage with the community and collaborate with her team to support families.
Outside of work, she enjoys discovering new food spots, playing video games, and reading. She also loves spending time with friends over coffee or bubble tea.
Bradley Newman - QI Data Analyst
QI Data Analyst
Bradley Newman is a QIDA with the Care Integration team at FAIHP, bringing a background in Healthcare Law and Data Integration. Passionate about enhancing patient care, he is eager to collaborate with his colleagues and contribute to meaningful improvements in healthcare services.
Outside of work, Bradley enjoys spending time on the golf course or relaxing with his wife and their two pit bulls. A dedicated sports fan, he’s always up for a great conversation about the San Francisco Giants or anything sports-related. He looks forward to getting to know the team and working together toward shared goals.
Akeya Maddox - Care Coordinator
Care Coordinator
Akeya Maddox is a dedicated Care Coordinator in the Care Integration Department at Fresno American Indian Health Project. In this role, she facilitates access to essential services for clients, working closely with case managers to develop personalized care plans that promote high-quality health outcomes. Her work focuses on supporting pregnant women, children, and families, ensuring they receive the resources and assistance needed for their well-being.
With a strong background in credentialing and patient eligibility, Akeya brings expertise in streamlining healthcare access and enhancing the overall efficiency of care delivery. Passionate about community health, she is committed to improving support systems and advocating for equitable healthcare solutions.
Alejandra Garcia - Health Educator I
Health Educator I
Alejandra Garcia is a dedicated Health Educator I with the Family Spirit program under the Care Integration team at FAIHP. Born and raised in California’s Central Valley, she brings a decade of experience in health education, working across various Federally Qualified Health Centers throughout the region.
Alejandra earned her undergraduate degree from Fresno State and is currently pursuing a Master of Public Health, further deepening her commitment to community health and well-being. Passionate about education and advocacy, she is excited to collaborate with the team and support families through culturally informed care.
Outside of work, Alejandra enjoys spending time with her family, taking road trips, and making memories at family gatherings. She especially loves summer days on the coast, as well as unwinding with movies and her favorite shows on the weekends.