Careers & Volunteers

Lead Care Navigator:

The Lead Care Navigator (LCN) is responsible for coordinating all Native Wellness referrals and services for clients and collaborating with internal departments and external resources to develop care coordination and referral plans that address social, economic, academic, familial, cultural, medical, and other issues impacting clients’ functioning and wellbeing. This position serves on integrated care teams and provides triage for referrals received in the Native Wellness Department. The LCN manages and tracks all referrals from beginning to end for the programs within the department while also monitoring performance metrics, identifying process improvement opportunities, and providing training to enhance team efficiency.

Lead Care Navigator Job Description

The Administrative Assistant II at Fresno American Indian Health Project is a senior-level position providing strategic administrative support to the Executive Administrator and multiple departments. This critical role ensures the smooth and efficient operation of the organization by managing complex tasks, coordinating cross-departmental initiatives, and anticipating leadership needs. A central aspect of this role is the handling of sensitive and highly confidential information, requiring a high level of discretion, integrity, and professionalism at all times. The position demands a proactive approach, exceptional problem-solving skills, and the ability to navigate sensitive situations with care, all while supporting executive leadership and advancing organizational objectives. Additionally, the Administrative Assistant II must possess exceptional communication skills, both written and verbal, and demonstrate a commitment to providing high-quality customer service. By anticipating the needs of the team and ensuring seamless day-to-day operations, the Administrative Assistant contributes directly to the success and efficiency of FAIHP.

Administrative Assistant II Job Description 

Public Health Nurse

The public health nurse is responsible to ensure that the Fresno American Indian Health Project (FAIHP) goals and objectives addressing health and safety are consistently met through education, advocacy, and delivery of care.   The Public Health Nurse will assess community needs and plan public health activities and case management services to address these needs. This leadership position plays a critical role in improving health outcomes and focusing on services that promote the early detection of diseases and/or illnesses. Nursing activities include but are not limited to, systematic analysis of health data, care plan development, health education and advocacy, and collaborating with community partners to promote the health of the Native American community.

Public Health Nurse Job Description

Billing Coordinator

The Billing Coordinator is part of a multi-disciplinary team that supports the agency through implementation of the third-party billing system and working with the Credentialing Coordinator for any credentialing concerns. This position supports the CEO, Directors, and Managers by ensuring accurate and timely billing to health insurance companies and applicable funding agencies. This position will be responsible for adhering to all applicable laws and policies regarding coding, billing, and reimbursement of services from insurance programs and federal agencies.

Billing Coordinator Job Description 

Health Services Coordinator (Temporary Role) 

The Health Services Coordinator is a temporary full-time role that requires someone who shows genuine warmth with patients and has the ability to make them feel comfortable while providing effective and technically competent assistance. The role involves interacting with patients, visitors, guests, employees, and FAIHP clinical providers to ensure smooth communication and patient care. The Health Services Coordinator facilitates the provision of information needed by both patients, clinicians, and other staff, ensuring that all parties have the necessary details to provide effective services. In addition, this position is responsible for ensuring a smooth and well-connected patient flow by assisting the front and back office in tasks such as completing chart abstractions, managing referrals, tracking cases, obtaining authorizations as needed, and filing paperwork. The ideal candidate will have strong organizational skills, the ability to handle multiple tasks simultaneously, and a passion for delivering excellent service to all stakeholders.

Health Services Coordinator Job Description